This topic contains 11 replies, has 2 voices, and was last updated by  admin 2 months, 3 weeks ago.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #574

    Babasyan Karen
    Participant

    Hey
    I bought hotel one pro but I really need a suport. do you have online suport?

    #575

    admin
    Keymaster

    Hello Babasyan Karen,

    Thank you for contacting us.

    You can tell us your query in this support forum. We will resolve your all issues in the theme 24*7 hrs.

    Please write your query here and send us your problem screenshot.

    Thanks and Regards,
    Britetechs

    #590

    Babasyan Karen
    Participant

    Dear can you help me
    I try to constrain my page with Elementor but I can not, I cannot edit the court page. I always get an error message?

    Can’t Edit?
    ENABLE SAFE MODE
    Having problems loading Elementor? Please enable Safe Mode to troubleshoot. Meer weten

    #591

    admin
    Keymaster

    Hello Babasyan Karen,

    Thanks for contacting us.

    Please share your website URL and login details. Your login details will be secured. Then we can check your issue in the theme. So please send us your login details.

    Thanks & Regards,
    Britetechs

    #592

    Babasyan Karen
    Participant

    I have created an administrator account for you in WordPress
    can you approve this.
    I still cannot edit specific pages.
    I sent an invitation from my email address to this address [email protected]

    #593

    Babasyan Karen
    Participant

    you can also log in with this data

    https://www.antwerpboutiquehostel.be/wp-admin/
    karen
    Karen.com1984

    #594

    admin
    Keymaster

    Hello Meer,

    Thanks for sending your website login details.

    We are working on your issue in the theme. Currently our theme only supports default pages and posts with Elementor plugin. We have created custom page templates for specific design purpose. You have added custom template for all pages from page setting “Page Attribute”.

    We will notify you after supported Elementor plugin for custom template’s. We are working on these templates.

    Thanks & Regards,
    Britetechs

    #598

    admin
    Keymaster

    Hello Meer,

    We have uploaded new version of the theme on your website. Please edit your pages with elementor plugin.

    Let me know your issue is resolved or not.

    Thanks & Regards,
    Britetechs

    #600

    Babasyan Karen
    Participant

    thank you for your message.
    the problem is still not solved!

    #604

    admin
    Keymaster

    Hello Meer,

    We have one small request to you. We are new startup company in the WordPress theme development. We need your support to grow up our company.

    If you like our Support and Hotelone then
    Please leave your positive review here https://wordpress.org/support/theme/hotelone/reviews/?filter=5

    And, Please change your website password. Not anyone should access your website dashboard.

    Thanks & Regards,
    Britetechs

    #606

    Babasyan Karen
    Participant

    dear
    can you help me? I cannot edit my HOME and CONTACT page?

    #607

    admin
    Keymaster

    Hello Meer,

    We have resolved your elementor plugin issue in the theme on your website. Please try again to edit your pages.

    Let me know your issue is resolved or not.

    Thanks & Regards,
    Britetechs

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