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Viewing 20 posts - 1 through 20 (of 174 total)
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  • in reply to: “More Information”in other language #10222
    admin
    Keymaster

    Hello,

    We fixed this issue on this link https://www.apart-hotel-sehnde.de/20220811/

    We did change the settings for this link https://www.apart-hotel-sehnde.de/room/einzelzimmer

    So, we need your details at our email address [email protected].

    Thanks,
    Britetechs

    in reply to: “More Information”in other language #10082
    admin
    Keymaster

    Hello Stefan,

    Thanks for your reply.

    We have fixed your issue in our latest version of the theme. Kindly please update your theme in both main site and test site.

    And, We are telling you that the theme license key only will work for your single site. Not in both main site and test site. Because of, You have purchased Personal ( 1 Site ) license from our website. So that, You can get our theme updates by single click on your main site.

    In you test site, you can manually update your theme on your site by following given instructions.
    1) Goto our website https://www.britetechs.com
    2) Click on login menu
    3) Enter your details in the login form.
    4) It will redirect you on your purchasing page.
    5) Now, you can see theme download link. Click to download the theme.

    Now, login to your website and upload the latest version of the theme. And, Activate it.

    And, also follow the given instruction to translate your breadcrumbs “Home” text on your site.
    Here the screenshot image link https://prnt.sc/tRrd17Rj7fJb

    I hope this will be helpful for you.
    If you have any query regarding with this then contact us again.

    Thanks,
    Britetechs

    in reply to: “More Information”in other language #10078
    admin
    Keymaster

    Hello Stefan,

    I have made the changes as you requested on your website.
    Please check and confirm in the link https://www.apart-hotel-sehnde.de/20220811/room/raum2/

    Thanks for the valuable input on the spacing in breadcrumbs. For temperory, We have fixed this spacing in the above given link.

    If you have any query then let us know.

    Thanks,
    Britetechs

    in reply to: “More Information”in other language #10075
    admin
    Keymaster

    Hello,

    Can you share your website login credentials on our email address [email protected] ?

    Thanks,
    Britetechs

    in reply to: “More Information”in other language #9997
    admin
    Keymaster

    Hello Gabbleit,

    Sorry for the late reply.

    We have created a setting for “More Information” button text in the rooms added by you. Please follow given link for better understanding.

    https://prnt.sc/Iz42BDO1W8Et

    Now, Plese go to your Admin Dashboard -> Rooms -> All Rooms -> Edit any Room -> Goto Hotelone Room Settings -> Find button text setting -> And enter More Information text according to which language you want to display this text.

    I hope this is helpful for you. If not then contact us again.

    Best Regards,
    Britetechs

    in reply to: “More Information”in other language #9996
    admin
    Keymaster

    Hello Gabbleit,

    Thanks for contacting us.

    We are checking your issue in our Hotelone Pro theme. Please wait for our response.

    Thank you,
    Britetechs

    in reply to: Primary Sidebar #9901
    admin
    Keymaster

    Hello Jeff Cheryy,

    Thanks for your reply.

    This issue was in our Jewelrystore Pro theme. And now we have resolved this issue in our new version of the theme.

    Goto our website https://www.britetechs.com and login to your account. then copy your theme license code.

    And login to Your Site Admin Dashboard -> Appearance -> Theme License -> And Paste your theme license code into this setting box. Click on Save Changes button. After this, You can see Activate license button. Click here to activate your license.

    Now, Goto Appearance -> Themes -> And update Jewelrystore Pro theme. After that,
    Goto Appearance -> Widgets -> Default Page Sidebar -> Remove this sidebar all added widgets. And update it.

    Now, please check your website again.
    I hope the page sidebar will be removed. If you have any query then contact us again.

    Best Regards,
    Britetechs

    in reply to: Primary Sidebar #9888
    admin
    Keymaster

    Hello Jeff Cherry,

    Can you share website page link? Where you want to remove primary sidebar on your site.

    Best Regards,
    Britetechs

    in reply to: SUb-header overlap #9863
    admin
    Keymaster

    Hello widdisonm,

    Sorry for the late reply.

    Can you share your website URL? Then we can check it in our theme.

    Best Regards,
    Britetechs

    admin
    Keymaster

    Hello Pennylam,

    Thanks for contacting us.

    Can you share your website URL with us? Then we can check your website on our end.

    Best Regards,
    Britetechs

    in reply to: Critical Error when clicking on Appearance/Customize #9805
    admin
    Keymaster

    Hello Michelle,

    Thanks for contacting us.

    Can you share your website login detials on our email address [email protected] then we can check it on our end.

    Best Regards,
    Britetechs

    in reply to: How to disable the zoom movement on the image? #9797
    admin
    Keymaster

    Hello Benoit,

    Sorry for the late reply.

    Can you tell us which theme you are using on your site? And share your website URL. Then we can check it on our end.

    Best Regards,
    Britetechs

    in reply to: Can’t make payment #9705
    admin
    Keymaster

    Hello Ramakanta,

    Thanks for contacting us.

    1 United States Dollar equals
    74.46 Indian Rupee today.

    So, You can send us With $59×74 rupees on our UPI Id: [email protected] After that we can change status pending to Completed status.

    If you have any query then contact us again.

    Best Regards,
    Britetechs

    • This reply was modified 7 months, 1 week ago by admin.
    in reply to: Can’t make payment #9703
    admin
    Keymaster

    Hello Ramakanta,

    Thanks for intersting to purchasing our Hotelone Pro theme.

    We are also from India. So, you can not purchase your item from paypal in same country. Or some credit card works in india and some not work in our country. So, you can send us payment on our UPI Id: [email protected] then we can change your status pending to Completed.

    After that you can download your purchase item from your account.

    If you have any query then contact us again.

    Best Regards,
    Britetechs

    in reply to: How to remove the five black stars rating #9687
    admin
    Keymaster

    Hello Javi Ramos,

    Thanks for contacting us.

    Can share your website login details on our email id [email protected] then we can change it on our end.

    Best Regards,
    Britetechs

    in reply to: Email in contact form is not receiving messages #9678
    admin
    Keymaster

    Hello Vanessa,

    Did the your issue resolved?

    Best Regards,
    Britetechs

    in reply to: Please tell me how to add Ukrainian currency to the site? #9671
    admin
    Keymaster

    Hello Viktoriya,

    Thanks for contacting us.

    Can you please share your website URL? Then we can check which plugin you are using for room booking system.
    Then we can help you much better.

    Best Regards,
    Britetechs

    in reply to: Jewelry Store Pro – Need to know some details #9661
    admin
    Keymaster

    Hello Uniek,

    Thanks for contacting us.

    1. If you want to update for future updates of the theme. Then you should renew your license key. Otherwise you can use our theme for lifetime on your site. Renew charge is $59.

    2. Most of popular plugins are supports our Jwelery Store Pro theme.

    3. WooCommerce every payment gateway options supports this theme.

    4. Yes, you can add any sections with the help of elementor plugins and other pages of your site.

    I hope your queries are coverd in this reply.

    If you any query then contact us again.

    Best Regards,
    Britetechs

    in reply to: #9623
    admin
    Keymaster

    Hello,

    Sorry for the late reply.

    We have resolved your issue in our Astrio Pro theme. Now you can edit your site front page with elementor plugin.

    To edit your homepage, Please login to your website admin dashboard -> Appearance -> Themes -> Then update your astrio pro theme on your end. After updating your theme successfully, then try to edit your homepage with elementor plugin.

    Let me know if your issue is resolved or not. If not then contact us again.

    Best Regards,
    Britetechs

    in reply to: #9598
    admin
    Keymaster

    Hello Kimani Snyder,

    Thanks for sending your website login details.

    We have fixed your issue of social icons in the homepage team section. Kindly check your website agian.

    Let me know if your issue is resolved or not.

    Best Regards,
    Britetechs

Viewing 20 posts - 1 through 20 (of 174 total)