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Forum Replies Created

Viewing 20 posts - 1 through 20 (of 97 total)
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  • in reply to: Frontpage sidebar widgets below slidebar #8805
    admin
    Keymaster

    Hello Massimo,

    Thanks for contacting us.

    Can you share your website URL? Then we can check what is the issue on mobile device.
    Then we can resolve it quickly.

    Thanks,
    Britetechs

    in reply to: Header Top Bar Google Map Icon #8437
    admin
    Keymaster

    Hello Massimo,

    Sorry for the late reply.

    Currentyly, We have added only top most social media icons for the top header bar.
    You can display your google map embed code on the custom contact us page template by inserting embed code url in Appearance -> Customize -> Contact Page Panel -> Map setting -> Find “Google Map URL” and put the embed code source url in this setting box. Then click on publish button to save it.

    Then check your contact page template on your website.
    If you have any query then contact us again.

    Best Regards,
    Britetechs

    in reply to: Frontpage sidebar widgets below slidebar #8436
    admin
    Keymaster

    Hello Massimo,

    Sorry for the late response.

    Disable sidebar from all pages=>

    Please go to Your Admin Dashboard -> Appearance -> Customize -> Theme Options -> Global -> And find “Site Layout” Settings then select “No Sidebar” option from this setting box. Then click on top publish button to save the changes.

    After that, we will add sidebar bottom of the slider on home page in our next reply.

    Best Regards,
    Britetechs

    in reply to: Hotelone Pro Slider #8238
    admin
    Keymaster

    Hello Rui,

    Did the your issues are resolved of slider and copyright links?

    Best Regards,
    Britetechs

    in reply to: Hotelone Pro Slider #8194
    admin
    Keymaster

    Hello Rui,

    Thanks for contacting us.

    Can you share your website URL first? Then we can resolve your slider size on your site.

    Best Regards,
    Britetechs

    in reply to: Documentation or Video on Implementation #8172
    admin
    Keymaster

    Hello Sunil,

    Thanks for sharing your credential details with us.

    Kindly check your website again. We have installed our theme demo on your website.
    You can customize these contents with the customize option panel.
    And, also we are sharing our theme documentation link for more details. This is the link https://britetechs.com/docs/themes/hotelone-pro/

    If you have any questions then please let us know.

    Best Regards,
    Britetechs

    in reply to: Documentation or Video on Implementation #8171
    admin
    Keymaster

    Hello Sunil,

    We are waiting for your response.

    Please share your site login details with us on our email address that we have sent in previous message.

    Best Regards,
    Britetechs

    in reply to: Documentation or Video on Implementation #8167
    admin
    Keymaster

    Hello Sunil,

    Thanks for contacting us.

    Please share your website login details on our email address [email protected]. We will install our theme demo on your site. Then you can customize these contents according to your needs.

    Afther that, If you have any query then contact us again.

    Best Regards,
    Britetechs

    in reply to: Documentation or Video on Implementation #8159
    admin
    Keymaster

    Hello Sunil,

    Thanks for purchasing our Hotelone Pro theme.

    Please follow below link to make your website same as our theme demo.

    The link is https://britetechs.com/docs/themes/hotelone-pro/

    If you are facing any issue then let us know. We will help to built your site.

    Best Regards,
    Britetechs

    in reply to: one click install #8121
    admin
    Keymaster

    Hello Sunil,

    Thanks for your reply.

    Of Course, you can add additional customizable pages on your site. Some of the useful templates, we already provodes to the users. For example, You can see in the demo link https://www.britetechs.com/demo/themes/hotelone-pro/.

    After, Purchasing our theme you can get our pro supports for 365 days. If you have any query then contact us again.

    Best Regards,
    Britetechs

    in reply to: one click install #8114
    admin
    Keymaster

    Hello Sunil,

    Thanks for contacting us.

    You can buy our Hotelone Pro theme for your website. No need to purchase any plugin for the theme to work.
    This theme is clean and fast to load wordpress template. We provides one year premium supprot to the customers. We will answer to you with in 24×7 hours.

    Best Regards,
    Britetechs

    in reply to: one click install #8108
    admin
    Keymaster

    Hello Vinay,

    Thanks for sharing your website login details with us.

    We have made changes on your site. Kindly check it again on your site.

    Best Regards,
    Britetechs

    in reply to: one click install #8106
    admin
    Keymaster

    Hello Vinay,

    Thanks for your reply.

    Please share your website credential details with us on this email address [email protected] then we can setup your home page on your site. You login details will be secure with us. Please send your details quickly.

    OR

    Also, you can follow this documentation link(https://britetechs.com/docs/themes/hotelone-pro/#line6) to setup your home page.

    Best Regards,
    Britetechs

    in reply to: one click install #8102
    admin
    Keymaster

    Hello Vinay,

    Did the your issue is resolved or not?

    Best Regards,
    Britetechs

    in reply to: one click install #8101
    admin
    Keymaster

    Hello Vinay,

    Thanks for contacting us.

    We have made some changes in the Hotelone Pro theme and uploaded on the our site. Please download the latest version of the theme and reinstall it again on your site.

    To import our theme data Please follow given instructions in below.

    Go to Your Admin Dashboard -> Appearance -> Hotelone -> Here you can see multiple tabs setting. Choose Recommended Actions then install one by one plugins and activate them.

    Now, you can click on One Click Demo Import tab and install one click demo import plugin and activate then follow next step and click on “Import Demo Data” button to import our demo theme contents on your website.

    We hope your issue will be resolved. If not then contact us again.

    Have a nice day!!!

    Best Regards,
    Britetechs

    in reply to: Home page contact titles , how to change them #8081
    admin
    Keymaster

    Hello idefix,

    Glad to hear from you that your issue is resolved.

    We have a small request to you that if you like our theme and our quality supports then leave your positive feedback on this link https://wordpress.org/support/theme/jewelry-store/reviews/?filter=5

    This will help to grow our small company in the world.

    Best Regards,
    Britetechs

    in reply to: Home page contact titles , how to change them #8079
    admin
    Keymaster

    Hello idenfix,

    Thanks for contacting us.

    We have fixed your issue in the our theme. Kindly update your theme on your website then follow below given instructions.

    Please go to Your Admin Dashboard -> Appearance -> Customize -> HomePage: Contact -> Contact Informations -> Here you can see title settings for address, phone and email. You can add them into in these settings box. Then save this by clicking on top Publish button.

    Now, you can check your website again.

    Have a nice day!!

    Best Regards,
    Britetechs

    in reply to: Website not scrolling on mobile devices #8061
    admin
    Keymaster

    Hello Robert,

    Thanks for your reply.

    We have a small request to you that if you like our quality support then leave your positive feedback on this link https://wordpress.org/support/theme/jewelry-store/reviews/?filter=5. It will help to us for growing our company in the world.

    Thank You,
    Britetechs

    in reply to: Website not scrolling on mobile devices #8059
    admin
    Keymaster

    Hello Robert,

    Glad to know that your scrolling issue is resolved.

    Your another query is wide layout not appeare. This is happening with the color setting for background. You can resolved wide layout to remove backgournd color of your site.

    Please follow given instructions:
    Fist of all, go to Your Admin Panel -> Appearance -> Colors -> Here you can see backgound color setting. Please click on this setting and then click on clear button to set as default.

    Then, Save this setting by clicking on top Publish button.

    We hope that your issue will be resolved. If not then contact us on email [email protected] and send your credential details.

    Have a nice day!!

    Best Regards,
    Britetechs

    in reply to: Website not scrolling on mobile devices #8057
    admin
    Keymaster

    Hello Robert,

    Did the your issue is resolved?

    Best Regards,
    Britetechs

Viewing 20 posts - 1 through 20 (of 97 total)