admin

Forum Replies Created

Viewing 20 posts - 1 through 20 (of 128 total)
  • Author
    Posts
  • in reply to: how to change top bar link #9382
    admin
    Keymaster

    Hello Kei yamaguchi,

    Thanks for contacting us.

    This issue was in our Businesswp Pro theme. We have fixed it, and uploaded new version of theme on our site.

    So, Please login to your site admin dashboard -> Appearance -> Themes -> Update Businesswp Pro theme. Then check your website again.

    Let me know if your issue is resovled or not.

    Best Regards,
    Britetechs

    in reply to: Template / Design to German #9370
    admin
    Keymaster

    Hello Sascha,

    Thanks for sending us your site URL.

    The polylang plugin is most popular plugin in wordpress.org. 6,00,000+ active installed of this pluign. This pluign not translate contents automatically. We can change the custom text of themes and plugins with the help of Polylang plugin manually on your site.

    Please follow this video link to translate your site.

    And Please share your site loign details on our email address [email protected] then we can check it on our end.
    If you have any query then contact us again.

    Best Regards,
    Britetechs

    in reply to: Template / Design to German #9366
    admin
    Keymaster

    Hello Sascha,

    Thanks for contacting us.

    Our Hotelone theme is fully translate WordPress theme. You can use “Polylang” plugin to tanslate your website contents easily.

    Can you share your website URL? Then we can check whick booking plugin you have installed on your site.

    Best Regards,
    Britetechs

    in reply to: Customize Options Settings #9326
    admin
    Keymaster

    Hello Rein,

    Glad to hear from you that your issue is resolved. And sorry for again some troubles from our side.

    This issue was lite theme to upgrading into pro theme of team section social icons. In lite theme version this option was not availble and in pro version, this option is availble. That reasons this issue was creating problem. Our theme developer resolved it in our theme now.

    If you have any issue in future then let us know.

    Best Regards,
    Britetechs

    in reply to: Customize Options Settings #9323
    admin
    Keymaster

    Hello Rein,

    Thanks for sending your website URL.

    We have checked your website link and found that you have successfully install our Businesswp Pro theme package on your site.

    Your question is customizer option panel is empty. Can you share your website login details on our email address [email protected] then we can check your customize option panel on our end. Then we can resolve it our end.

    OR

    You can read about to customize front page sections demo contents. Here is the link https://helpdocs.britetechs.com/docs/businesswp-pro/front-page-section/how-to-setup-section-slider/

    Let me know this documentation link will helpful for you.

    Best Regards,
    Britetechs

    in reply to: Customize Options Settings #9313
    admin
    Keymaster

    Hello Rein,

    Thanks for purchasing our Businessswp Pro theme.

    Can you share your website URL? Then We can check it on our end.

    Best Regards,
    Britetechs

    in reply to: Hide Title #9292
    admin
    Keymaster

    Hello Michelle Exley,

    Thanks for sharing your issue’s screenshort.

    Please login to your website -> Appearance -> Customize -> Additional CSS and copy below css code and paste it into this setting box. Save it. Then check your website again.

    CSS Code:

    .header-fixed-top+.jsgroup-page-header.layout1.has_bg_image, .header-t+.jsgroup-page-header.layout1.has_bg_image, .header-t+.jsgroup-page-header.layout2.has_bg_image{
    padding: 135px 0 30px;
    }
    .jsgroup-page-header .page-title{ display: none;}

    If you have any query then contact us again.

    Best Regards,
    Britetechs

    in reply to: Hide Title #9281
    admin
    Keymaster

    Hello Michelle,

    Sorry for the late reply.

    Can you share a screenshot image? That you want to remove from your website. You can share your screenshot image on our email address [email protected]

    Best Regards,
    Britetechs

    in reply to: Front Page – few things not working right #9267
    admin
    Keymaster

    Hello Lee Simmons,

    Glad to hear for your that your isssue is resolved. If you like our theme and our supports then leave your feedback here https://wordpress.org/support/theme/businesswp/reviews/?filter=5

    We always remain greatful to you.

    Best Regards,
    Britetechs

    in reply to: Front Page – few things not working right #9260
    admin
    Keymaster

    Hello Lee Simmons,

    Sorry for the inconvenience.

    This issue was in our Businesswp Pro theme. We have resovled both issues in our Businesswp Pro theme.
    You can update it to login to your website Admin Dashboard -> Appearance -> Themes -> Now update Businesswp Pro theme.

    Now, you can put your services link in your all services. Also, You can add social icons for your team members.

    I hope this will works for you. If not then feel free to contact us again.

    Best Regards,
    Britetechs

    in reply to: Hide Title #9258
    admin
    Keymaster

    Hello Michelle,

    Thanks for sharing your website URL.

    We have fixed your issues on out latest version of the theme. So, Please login to your website Dashboard -> Themes -> Update your theme. Then check your website again.
    Let me know your issue is resolved or not.

    If not then contact us again.

    Best Regards,
    Britetechs

    in reply to: Hide Title #9245
    admin
    Keymaster

    Hello Michelle,

    Thanks for contacting us.

    Can you share your website URL here? Then we can understand what you which title you want disable.

    Best Regards,
    Britetechs

    in reply to: error when importing the hotelone pro theme #9215
    admin
    Keymaster

    Hello vladimir,

    Thanks for contacting us.

    We have checked our theme demo content feature on our end. Kindly share your correct login details on our email address [email protected].

    Then we can check it on your website.

    Best Regards,
    Britetechs

    in reply to: jQuery missing #9151
    admin
    Keymaster

    Hello Barbara,

    Thanks for contacting us.

    Can you share your website URL? Then we can check it on your website on our end.
    We are waiting your reply.

    Best Regards,
    Britetechs

    in reply to: Hotel On PRO Pending #9106
    admin
    Keymaster

    Hello Ciro,

    Thanks for contacting us.

    We have changed the status pending to complete. Now, Login to your account and download our Hotelone Pro theme.

    After installation of the theme, Copy license key from your account dashboard then go to your website login to your site admin dashboard -> Appearace -> License key -> Paste it in this setting box and acitvate it.

    Let me know your issue is resolved or not.

    Best Regards,
    Britetechs

    in reply to: Battling to import data #9058
    admin
    Keymaster

    Hello Lional,

    Thanks for contacting us.

    Can you share your website login details on our email address [email protected] then we can import theme data on our end. Your login details will be secured. After imported theme data, You can changed your site login details.

    If you have any query then contact us again.

    Best Regards,
    Britetechs

    in reply to: Unable to upload to Word press #9019
    admin
    Keymaster

    Hello Minh Le,

    Thanks for purchasing our Spawp Pro Addon Plugin.

    Can you share your website login details on this email id [email protected] then we can setup the theme demo on on your website.

    We are waiting of your reply.

    Best Regards,
    Britetechs

    in reply to: how to redownload deleted homepage #9018
    admin
    Keymaster

    Hello Celia,

    Thanks for contacting us.

    Can you share your login details and site url on our email address [email protected] , then we can add your home page quickly on your website. Your login details will be secured.

    OR

    Create a new page, put this page name “Home” and Choose “Home Page” template form right side “Page Attribute” setting. Then publish your page.

    Now you need to setup this page to GO TO Settings -> Reading -> A Choose Static Page -> Home page Dropdown -> To select your recently created Home Page.

    That’s it.

    If you have any question then contact us again.

    Best Regards,
    Britetechs

    in reply to: como instalar o tema joalheria profissional #9017
    admin
    Keymaster

    Hello Rangel,

    Sorry for the late reply.

    Have you install our Jewelry Store Pro theme and Woocommerce plugin on your site? If not, then login to your admin dashboard -> Appearance -> Themes -> Add New -> Upload your downloaded .zip file of theme here.

    It will take few minutes after uploaded, then activate it. Now you need to install Woocommerce plugin on your website. It is recommended plugin to add your products with the help of this plugin. Here is the link https://wordpress.org/plugins/woocommerce/

    Please download this plugin and go to Admin panel -> Plugin -> Add new -> Then upload your plugin here and activate it. Now you can add and display your products on your website.

    Video Tutorial link -> https://www.youtube.com/watch?v=caqkBj74sbM

    If you have any query then contact us again.

    Best Regards,
    Britetechs

    in reply to: Unable to upload to Word press #8980
    admin
    Keymaster

    Hello Susan,

    Thanks for purchasing our Spawp Pro Addon plugin.

    We have installed demo contents of our Pro spawp addon plugin on your your website. Kindly check it again on your website.

    Let me know if your issue is resolved or not.

    If you have any query then contact us again.

    Best Regards,
    Britetechs

Viewing 20 posts - 1 through 20 (of 128 total)